Unmanaged conflict within the workplace can be costly in terms of time, money and employee engagement. This course starts by explaining what constitutes conflict and some of the most common causes. It covers the stages of conflict and contains several extensive modules that outline conflict resolution techniques. Finally it explores how effective management of conflict can result in positive outcomes in the workplace.
This course is designed for employees who are developing into a management or supervisory position. It takes you through the various roles that a front line manager is accountable for and you will explore how effective managers balance these responsibilities to create a productive work environment. The course goes in depth about the potential challenges that may arise when transitioning into a management position and you will learn the skills involved in good leadership. Finally, strategies for effective problem-solving and conflict resolution are explained.
This online course aims to increase your awareness of major environmental issues and provide an introduction to environmental management systems. It starts by defining important terms and identifying key issues the world is facing.You’ll learn about environmental impacts, and the course will look at the issue of global climate change. There’s also information on environmental laws and corporate and personal responsibilities.The course covers waste management, water resource management and oil storage.
LinkedIn is a very valuable tool to find the key decision makers within certain companies. It's used for finding the best point of contact, gaining familiarity with their background before a call or sales pitch and a lot more. Find out how it can be used to enhance your business.
The course covers the history of Instagram to help you understand how it’s become such a powerful tool for generating sales, reaching new audiences and building brand awareness. In addition to this you will learn how to set up an account and build and optimise a Business Profile.
This Facebook for Business course will give you an overview of how to use Facebook to enhance your business offering and online presence. It starts by examining its history and its phenomenal growth. You will learn how to set up and optimise your page and also how you can make your content much more engaging for your followers. It looks at advertising, designing and building your ad content and finally how to test, track and evaluate your ad campaigns using key metrics.
This short course provides you with an introduction to Hand Arm Vibration Syndrome, otherwise known as HAVS. It will provide you with details of the symptoms and consequences of the disorder along with an overview of the equipment and work related situations most likely to pose a risk of HAVS. Following this the course covers the responsibilities and laws in regards to HAVS for employees and employers.
This short course provides you with an introduction to fire doors in the workplace and why they play an important part in fire safety planning. The course establishes exactly what a fire door is, exactly why fire doors are important and how they should be used correctly to ensure the safety of people and property. Finally the course explores the practical steps that can be taken to ensure your workplace fire doors are up to standard.
This short course provides you with an overview of the lock out / tag out process.It starts by describing what a lock out / tag out system is, detailing its purpose, and what it involves.The course then moves on to the types of hazard exposures that might require lock out / tag out, and follows this with a look at the laws associated with lock out / tag out, and the responsibilities that you, and your employer, have under these regulations. Finally, it sets out a six-step process you need to follow to ensure a safe lock out / tag out.